Privacy Policy

How we collect, use, and protect your information

Last updated: January 2024

Introduction

At Petzeeta, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Petzeeta, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

Full name and contact details
Email address
Phone number
Address and location information

Pet Information

Pet names and identification
Species and breed information
Breed-specific details
Medical history and health records

Technical Information

IP address and device information
Browser type and version
Device type and operating system
Cookies and usage data

How We Use Your Information

We use the collected information for various purposes:

To provide and maintain our pet care services
To communicate with you about appointments and services
To improve our platform and user experience
To ensure the security of our platform
To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

We may share information with:

Veterinarians and pet care professionals (with your consent)
Pet clinics and hospitals (for appointment coordination)
Service providers who assist in our operations
Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information:

Data encryption during transmission and storage
Limited access to personal information on a need-to-know basis
Regular security monitoring and updates
Secure backup and recovery procedures

Your Rights

You have the following rights regarding your personal information:

Right to access your personal information
Right to correct inaccurate information
Right to request deletion of your information
Right to data portability
Right to object to processing of your information

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

Types of cookies we use:

Essential cookies for platform functionality
Analytics cookies to understand usage patterns
Marketing cookies for personalized content

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email:

support@petzeeta.com

Address:

Cairo, Egypt